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WGU Information Technology Management QGC1 Sample Questions:

1. Which system serves as an organization's backbone in providing fundamental decision-making support?

A) Enterprise resource planning (ERP)
B) Supply change management (SCM)
C) Unified communications (UC)
D) Customer relationship management (CRM)

2. What describes a Scrum master's role in Agile development?

A) Guiding team processes and removing impediments
B) Coordinating team logistics and managing external vendors
C) Reviewing code and merging development branches
D) Monitoring system performance and reporting outages

3. Which pair of terms describes an add-on that purports to serve a useful function while transmitting user data and displaying pop-up boxes without the user's knowledge or permission?

A) Hackers and viruses
B) Downtime and uptime
C) Ethics and cost
D) Adware and spyware

4. Which epolicy is the starting point and the umbrella for all other policies the organization might establish?

A) Email privacy
B) Information privacy
C) Computer use
D) Acceptable use

5. What is the purpose of an IT ethics policy?

A) To define values as adherence to internal technical policies
B) To encourage proper conduct in IT project budgeting
C) To guide decisions based on values and standards
D) To require approval before implementing new technologies

Solutions: