Only need to practice for 20 to 30 hours

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Simulate the real exam

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HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

1. Which HP PPS Service is paid as an up-front cost at the time of the purchase?

A) HP Standard Contractual Services
B) HP Custom Contractual Services
C) HP Priority Services
D) HP Care Pack Services

2. When the start date of HP Care Pack Services is bought 85 days after the hardware purchase (during the
9 0 days period)?

A) The date of the HP Care Pack Services purchase
B) One day after the HP base warranty expires
C) The HP Care Pack Services registration date
D) The date of the hardware purchase

3. How should you counter the following objection?
"I can repair my devices myself."

A) HP Services ensure that your equipment stays up and running.
B) HP standard warranty offers limited support for a short time period.
C) HP Services allow you to choose from various options that best suit your needs.
D) HP Services give you predictability and greater control of TCO.

4. When is the best time to offer HP Contractual Services?

A) Upon renewal of the existing services agreement
B) 10 days after the expiration of the HP base warranty
C) At the time of the new hardware purchase
D) Anytime during the hardware lifecycle

5. Which statements help you discover needs of HP Contractual Services? (Select three.)

A) Is it to cover new equipment?
B) Is there an RFP for services?
C) Does the customer environment contain multi-vendor equipment to support?
D) Does the customer need to have one service agreement per serial number?
E) Would the customer fleet support solution benefit from onsite engineers?
F) Would the customer benefit from an up-front payment?

Solutions: