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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. When it comes to quality, how does a robust magnesium chassis help?

A) will not rust
B) decreases chance of a short circuit
C) increases weight, decreasing chances of it falling over
D) reduces weight and maintains durability

2. What is a benefit of business value selling?

A) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
B) It ensures customers are able to realistically compare product features and advantages and determine the best solution for their organization.
C) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
D) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.

3. Which feature of the HP Flow MFPs results in fast and accurate digitization and retrieval of documents of different sizes, thicknesses, and types?

A) HP EveryPage
B) ColorLok
C) all HP Page technology
D) Pagewide Printhead

4. Which group represents illegal competition in the aftermarket?

A) Retail
B) 3rd party products
C) Refill
D) Counterfeit

5. Your customer would like to purchase personal computing products with a fixed configuration, but over an extended period of time. Which product family should you recommend?

A) HP ProOne
B) HP ProDesk
C) HP Business Desktops
D) HP EliteDesk

Solutions: