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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. According to research conducted by Gartner, which approach will result in a reduction of 10-30% of the printing and managing costs associated with end-user interaction, IT support and infrastructure, administration and procurement, and facilities?

A) the use of management tools like HP Web Jetadmin, HP Universal Print Driver, and HP Color Access Control
B) the use of a balanced portfolio of printers and MFPs at the departmental and workgroup level
C) the use of printers that have high capacity and easy to replace toner cartridges that lower cost per page
D) the use of printers specified to have greater than 6000 pages Recommended Monthly Page Volumes

2. Where is the reseller's value in recommending an HP Printer or Scanner?

A) Gartner recognizes HP as a leader in MFP, manageability, and security
B) HP has shipped over 200 million printers and 300 million scanners.
C) HP invests in new compatible paper types for emerging markets.
D) HP only makes printers and helps to deflect selling scanners.

3. If your customer is looking to remotely configure, monitor, restore, and customize BIOS. What should you recommend?

A) HP Device Manager
B) HP ProtectTools
C) HP Sure Start
D) HP BiOSphere

4. Which HP solution replaces the BIOS boot block if a virus corrupts the notebook?

A) HP Device Manager
B) HP ProtectTools
C) HP Sure Start
D) HP Page Lift

5. Where is the customer value on the Universal Print Driver?

A) one driver for all HP LaserJet MFPs, most printers, and some HP Officejets
B) HP image preview, which allows view, zoom, edit, and re-order
C) the ability to store documents in the cloud through just one driver
D) industry-leading fleet management for just 15 Euros per month

Solutions: