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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. What is the purpose of the tiered pricing for SaaS parts?

A) All of the above
B) To arm sellers with price points that can win business
C) To reduce the number of special bids
D) To provide a discounted price based on committed purchase volumes

2. What is the difference between Engage Advanced and Engage Standard?

A) Engage Advanced is a minimum 3 year subscription
B) Engage Standard includes email
C) Engage Advanced includes email and instant messaging
D) Engage Advanced has wiki editing

3. How are renewals handled at the end of the subscription term for IBM SaaS parts?

A) The customer must explicitly renew to avoid data loss
B) IBM SaaS parts auto-renew so the customer does not need to do anything
C) The customer's service is suspended until they inform IBM that they wish to renew.
D) The business partner needs to ask the customer to sign a new subscription contract

Solutions: