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HP Technical Essentials of HP Workstations - Sample Questions:

1. If your customer notices that HP sacrificed some features in the design of HP Z230 tower form factor workstations, how can you address the objection?

A) Explain that HP Z230 tower form factor workstations are meant for users who do not require so many expansion slots and recommend an HP Z1 workstation
B) Explain that HP 2230 tower form factor workstations offer many more valuable upgrades in areas, such as display ports and storage, that more than make up for the "sacrifice".
C) Agree that the reduction in features reduces value but the workstation is still better than the competition.
D) Agree and offer to look into the problem further and get more information later when the objection is less apparent and the customer forgets about it

2. What are the optional operating systems available for HP 2420 workstations?

A) HPUX, UNIX, and Linux
B) Microsoft Windows and Microsoft Server
C) Microsoft Windows 7 and Windows 8
D) Microsoft Windows and Linux

3. HP Z420, Z620, and Z820 workstations include which type of Intel chip set?

A) Core i5
B) Platform controller hub
C) Core E3
D) Pittsburg controller hub

4. Which feature is included in Unified Extensible Firmware Interface BIOS?

A) 32-bit operating system errors
B) Encrypted communication between BIOS and system firmware
C) Error reporting for missing USB or audio cables
D) Communication errors with BIDI-enabled printing devices

5. Which HP workstations are available with the optional liquid cooling system?

A) HP Z1 and HP Z230 tower workstations
B) HP Z230 SFF workstations and HP ZBook 17 mobile workstations
C) HP Z420 and HP Z820 workstations
D) HP Z230 tower and HP Z620 workstations

Solutions: