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HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:

1. Why would you recommend HP Installation Services?

A) to be able to facilitate the move to Microsoft Windows 10
B) to ensure the customer receives user-ready devices at specific locations that includes unpacking, PC setup, and basic configuration
C) to ensure the customer receives great service and support for the duration of the device lifecycle, including installation
D) to enable easier implementation of endpoint devices with the latest Microsoft and HP software solution updates already installed

2. When ready to propose a product to a customer, what should you take into consideration?

A) that you include a six-month expandable Care Pack
B) that you answer the customer pain points and meet their needs
C) any potential promotions when it comes time for the customer to buy
D) that you always sell HP DaaS services along with the hardware

3. How does HP lead the industry with security?

A) by forcing all users to use multi-factor authentication
B) by enforcing policies for all users to regularly update Microsoft Windows and any security programs
C) by adding digitally-enforced Kensington locks to all devices
D) by providing a comprehensive suite of security solutions that help protect customer devices, identity, and data with hardware-enforced protections

4. Your customer spends 40% of time at the office and is looking for a way to quickly connect to existing external monitors. Which accessory would be most useful to add to their HP EliteBook?

A) HPShareboard
B) HP Hot Desk Stand
C) HP Docks
D) HP Wireless Keyboard and Mouse

5. What is the major security concern associated with company employees working in public areas and open offices, and how does HP address it?

A) visual hacking, which can be prevented with HP Sure View
B) phishing attacks, which can be alleviated with HP Sure Click
C) malware attacks, which can be mitigated with HP Sure Start
D) virus attacks, which can be lessened with HP Sure Run

Solutions: