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HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:

1. What is the correct response to the following customer question? What does HP Sure Run do for me?

A) It has the capability to run all your office programs In the cloud to give you more speed on your computer.
B) It monitors critical processes, alerts users and IT of any changes, and restarts stopped processes automatically. It is designed to keep you safe with little disruption.
C) It monitors all applications to see if they are running correctly and not consuming too much memory, it also informs IT when you need more cloud storage space.
D) While carrying your HP EliteBook, it monitors how many steps you take dally to keep you healthy.

2. What is the major security concern associated with company employees working in public areas and open offices, and how does HP address it?

A) visual hacking, which can be prevented with HP Sure View
B) phishing attacks, which can be alleviated with HP Sure Click
C) malware attacks, which can be mitigated with HP Sure Start
D) virus attacks, which can be lessened with HP Sure Run

3. What should you offer to a customer with a major pain point of IT management and device maintenance across their organizations?

A) HP Services
B) HP Support Assistant
C) HP Care Pack
D) HP DaaS one-year pack

4. How does the experience age change the workplace as compared to the Information age? (Select three.)

A) collaboration areas
B) more car parking for employees
C) fixed desks offices
D) cubicle work environment
E) large open offices
F) at-home workspace solutions
G) smaller open offices

5. Your healthcare customer has overburdened IT staff and Inadequate IT resources, but they have a growing need to migrate their devices from Microsoft Windows 7 to Windows 10. Which HP Daa5 explanation is correct and relevant to this customer?

A) HP DaaS is a complete solution that includes migrating from Microsoft Windows 7 to Windows 10 on all existing PCs.
B) HP DaaS is a solution that combines hardware and premium same-day support, proactive management, and services for every stage of the device lifecycle.
C) HP DaaS is a complete solution that combines hardware, support, proactive management, and services for every stage of the device lifecycle to optimize IT assets and resources.
D) HP DaaS provides security and additional software to monitor the health of your PC, with reduced costs as all reporting is done automatically.

Solutions:

Question # 1 Answer: B

Question # 2 Answer: A

Question # 3 Answer: A

Question # 4 Answer: A,F,G

Question # 5 Answer: C