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HP Selling HP Supplies 2020 Sample Questions:

1. A medical records firm stores patient Information In file drawers for many years to comply with government regulations. They need to know that the documents will still be legible when retrieved in the future. What should you tell this customer to instill confidence in the longevity of documents printed with Original HP ink?
(Select two.)

A) Formulas for Original HP ink and the designs of Original HP ink cartridges are the results of years of research and testing using certified sustainable methods. Every prototype was developed with the planet in mind.
B) Each new Original HP ink cartridge takes up to five years of development and is the result of more than
1,000 prototypes.
C) Documents printed with Original HP ink on HP Advanced or Premium Plus photo papers have been proven to meet guidelines for archival preservation, which means that their permanence is guaranteed for 50* years.
D) Original HP ink is formulated with centuries of combined experience from scientists and engineers.
E) Permanence of documents printed with Original HP ink on HP archival paper has been tested over centuries to ensure legibility. These documents have been shown to be readable after having been stored in low-light conditions for up to 500 years.

2. According to the Spencer Labs Color Cartridge Reliability Comparison Study, how do Original HP cartridges compare to non-HP cartridges?

A) Original HP cartridges are more secure as a result of better packaging and supply chain control.
B) Original HP cartridges yield faster printing speeds with no wasted pages.
C) Original HP cartridges are more dependable and produce significantly higher print quality and color fidelity.
D) Original HP cartridges are easier to install and recycle.

3. A potential customer tells you that they use remanufactured and refilled toner cartridges because they are an environmentally responsible company. How should you respond?

A) HP has a line of remanufactured and refilled cartridges too, which are 25% cheaper. Can I get you a quote for these.
B) According to a study from Market Strategies international, using remanufactured and refilled toner cartridges causes failure in printer parts that are not made from recycled plastics.
C) According to a report from Spencer Labs, using remanufactured and refilled toner cartridges results in more reprints, thereby wasting more paper than if Original HP cartridges were used.
D) The environment is not really affected by toner, whether the cartridges are from HP or third parties.

4. What are three technology Innovations of HP Jetlntelligence? (Select three.)

A) Page Maximlzer
B) instant ink
C) Print Gauge
D) Auto-Seal Removal
E) Pigment-based Ink
F) ColorLok

Solutions: