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HP Selling HP Supplies 2020 Sample Questions:

1. Why is using remanufactured toner cartridges bad for business? (Select two.)

A) Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.
B) Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.
C) Remanufactured toner cartridges generate more heat than Original HP cartridges.
D) Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.
E) Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.

2. What are three technology Innovations of HP Jetlntelligence? (Select three.)

A) Page Maximlzer
B) instant ink
C) Print Gauge
D) Auto-Seal Removal
E) Pigment-based Ink
F) ColorLok

3. A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?

A) Use of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.
B) Service technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.
C) Low-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.
D) Non-HP cartridges (ail prematurely 70% of the time.

4. What can you do to verify that printing supplies are not counterfeit?

A) All HP and Samsung toner cartridges carry a security label that you can check dy looking for the holographic features.
B) All HP and Samsung ink cartridges carry a security label that you can validate by using an infrared scanner.
C) Use a smartphone to scan the bar code on HP ink cartridges and the QR code on HP toner cartridges.
D) Security labels on HP ink and toner cartridges are identical including the serial number that you need to enter at hp.com/go/anticounterfeit.

Solutions: