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HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. An SMB customer with an overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles with different technical requirements. Management is concerned about downtime involved with this refresh.
How would HP Set Up Services help this customer?
A) By ensuring employee PCs are preconfigured to their unique user specifications for out-of-the-box productivity delivered to their door,regardless of work location
B) By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order
C) By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications
D) By offering 1 TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud
2. Which HP Lifecycle Services can Partners sell but are fulfilled by HP? (Select three.)
A) HP Fix Services
B) HP Device Media Retention
C) HP Post Warranty Services
D) HP Collaborate Services
E) HP Renew Services
F) HP Set Up Services
3. What coverage does HP Post Warranty Service provide?
A) Access to Level 2 help desk technicians
B) Additional 12 months based on the product's base warranty or extended warranty
C) No-cost device repairs made with certified HP parts
D) Extension beyond 12 months if needed
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,E,F | Question # 3 Answer: B |
