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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Which HP capability replaces the BIOS boot block if a virus corrupts the notebook?

A) HP Device Manager
B) HP ProtectTools
C) HP Sure Start
D) HP Page Lift

2. Which feature built into HP Flow MFPs enables one-touch workflows?

A) Quick sets, driven from a large full color screen
B) Advanced image processing for pristine scans
C) Display and full-size keyboard to easily enter metadata
D) Image preview, which allows view, zoom, edit, and re-order

3. Your customer is experiencing large numbers of calls to the Help Desk. You know that Web Jetadmin will reduce the number of these calls. To build your business case, which figure would you use to estimate the cost to the customer for each call?

A) $50
B) $40
C) $60
D) $30

4. How would you summarize the potential savings that Thin Client solutions can provide to your customers?

A) 79% lower down-time cost per user
B) 48% lower total cost of ownership
C) 34% less maintenance costs
D) 16% capital cost savings

5. Your SMB customer has a series of ad hoc paper-based processes to manage their business. They need to create workflows to improve their efficiency.
Which solution would you recommend?

A) A high speed scanner, like an HP Scanjet Enterprise Flow N9120 Flatbed scanner
B) A Smart MFP solution, like an HP Flow MFP
C) A Smart MFP solution, like an HP Flow MFP, plus HP Capture and Route
D) A full document management system with integrated document and applications workflows

Solutions: