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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Your customer needs personal computing devices for complex analysis of company data. Which solution should you recommend'?

A) HP NoteBook
B) HPEIitePad
C) HP EliteBook
D) HP EliteDesk

2. Your education customer needs to provide personal computing facilities in several dedicated computer rooms to support a large number of students at very low cost. Which product line should you offer?

A) HP ElitePad
B) HP Thin Clients
C) HP Business Desktops
D) HP EliteBook Folio 1000

3. What is the HP strategy in the printing and personal systems market?

A) Build a full line of reliable devices, including the industry's best set of security, mobility, and management solutions, which give the customer the best value for money
B) Build devices that require replacement within three years to ensure compatibility with software updates.
C) Develop ever-lasting products at the best market price.
D) Produce printing and personal systems that are highly desirable and offer the best entry price.

4. A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?

A) spill resistant keyboard
B) business-rugged magnesium chassis
C) HP DisplaySafe frame
D) HP DuraFinish

5. Which serviceability benefit does the HP 800 series offer?

A) EasyAccess door
B) a two-hour, onsite visit
C) remote servicing support
D) a replacement device within twodays

Solutions: