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HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What are HP Managed Print Services?

A) An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs
B) An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays
C) An HP software program that remotely manages what end users are printing
D) An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing

2. What is one advantage of a transactional sales approach compared to a contractual sales approach?

A) Price competition
B) No significant time investment required
C) More effort required to close
D) More profitable

3. What is one advantage of HP transmit once RIP once technology?

A) It is printer agnostic because images are rastered inside the print job.
B) It speeds up the print job rastering process in the device firmware.
C) It reduces anomalies, such as rose patterns, in printed images.
D) It reduces network traffic by storing the print job inside the printer.

4. How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?

A) The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
B) The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
C) The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
D) The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via US

5. Which printer holds a "Guinness Book of World Records" certification as the fastest desktop color printer in the world?

A) HP Color LaserJet M4555 MFP
B) Xerox Phaser 3635MFP/S
C) IBM 4230-4S3 Dot Matrix printer
D) HP OfficeJet Pro X551 color printer

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